ABSTRACT
Theadventofdigitaltechnologyhascatalysedthetransformationofvariousindustries,includingpublictransportation,throughtheimplementationofelectronicticketing(e-ticketing)management systems. This study delves into the historical evolution, motivations, challenges,andbenefits thatunderliethe developmentandadoption ofe-ticketing systems.
The historical context reveals a departure from traditional paper-based ticketing towards thedigital realm, driven by technological advancements and the need for enhanced efficiency,accuracy,andconvenience.Motivationsfore-ticketingencompassthedesiretoprovidedriverswith a seamless and user-friendly ticketing experience while optimizing operational processesfortransportation authorities.
However, challenges arise in bridging the digital divide, ensuring data security, establishingrobust technological infrastructure, promoting user adoption, and facilitating integration withexistingsystems
Through an in-depth analysis of the historical context, motivations, challenges, and benefits,this study offers a comprehensive understanding of the role that e-ticketing managementsystemsplay in reshapingmodern transportation landscapes.
The implementation of this system was carried out using HTML, CSS and BOOTSTRAP todesignthesystem.JavaScriptandJQUERYtoimplementthefunctionalitiesonthesystemlikebuy, fund, viewing details of transactions from the database. Php and its framework, Laravelwereusedforstoringofuserdetailslikenameandimagesandforauthenticationandauthorization.ThedatabasewasimplementedusingPhpmyadminforproperrecordmanagement.
