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ABSTRACT
This research work is based on the role of secretary in organization development. It connote with the duties and responsibilities of a person who act as a secretary and whose mission is to conduct or handle correspondence, safeguard record, make arrangement and transact various types of activities in an organization. Significance of write up is to highlight or show case the other unrecognized area of assistance, which the secretary render to the development of the business organization. The basic or requirement of a secretary is to mastery of public skills and the ability to assume responsibility without direct supervision. The ability to display his/her initiatives, exercise judgment and make decision wisely, competitively and effectively. Qualities that a secretary should posses are orderliness, loyalty, literacy, reliability, initiative, cheerfulness, good health, adaptability, proficient and neatness i.e. good appearance he/she neatly, suitably and corporately dressed for the office, simple cloth in appealing colour and contemporary fashion are essential or vital. Conclusively, a secretary is the golden pillar life wire of any organization. Secretaries assist managers and executives in the administration of the organization. And again a secretary is someone who takes down notes and correspondence for executives and managers in shorthand and then transcribes them back on the typewriter.