THE EFFECT CONFLICT HAS IN TERTIARY INSTITUTIONS IN GENERAL AND THE UNIVERSITY OF BENIN

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SUMMARY

This research confirmed that the best ways to manage conflicts are through negotiation, joint consultation, collective bargaining, and alternative dispute resolution. This can be easily managed by regular meetings between the parties involved in the conflict. In addition, managers should be aware of the causes of conflicts and also ways to manage them. These suggestions will help to achieve better productivity as well as reduce conflict management costs.

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