TECHNOLOGICAL INNOVATION CAPABILITY AND ORGANISATIONAL GROWTH

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ABSTRACT

“This study examined the impact of technological innovation capability and organisational growth in Guaranty Trust Bank, Benin City, Edo State.” “Specifically, it assessed the relationship between strategic planning capability, marketing capability, research &development capability, learning capability and organisational growth in Guaranty Trust Bank, Benin City, Edo State, Nigeria.” “The survey research design was adopted for this study. The population of the study covered all managers and employees of Guaranty Trust Bank, Benin City, Edo State, Nigeria. A total of 200 copies of questionnaire were distributed while 194 copies were retrieved.” The distribution of questionnaire copies to the employees was via a convenience sampling approach. Utilizing descriptive statistics like frequency distribution, mean, and standard deviation, the information gathered from the administration of questionnaires was analysed. The Statistical Package for Social Sciences (SPSS) Version 21 was used to do multiple regression analysis, test the null hypotheses, and estimate the research model using the Ordinary Least Squares (OLS) method.” “The study found out that there is a significant positive relationship between strategic planning capability, marketing capability, research & development capability, learning capability and organisational growth.” “The study recommended that management of Guaranty Trust Bank and other banks should engage in pragmatic and proactive strategic planning, synchronise their marketing strategies, engage in research and development and training and retraining of employees so as to have a superior performance and a sustainable competitive advantage, attracting and retaining the desired set of new and old customers via new inventions and innovations generated in terms of their processes, marketing, technologies, organisational structure in an atmosphere where employees keep an open mind and are up to speed in terms of recent technologies and innovation within the industry.

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