You have no items in your shopping cart.
ABSTRACT
This study investigated the effect of electronic enabled transportation (Bolt and Uber) service delivery and customers’ satisfaction in Benin City, Edo State. In order to actualize the objectives of the study, various literature and theoretical issues were discussed. The instrument used for the purpose of this research was the primary research instrument (questionnaire). The mass of information generated from the questionnaires was summarized in form of table and analyzed using frequency, simple percentage and mean. The researcher administered three hundred and eighty-five (385) questionnaires to respondents, out of which three hundred and sixty (360) were retrieved for the purpose of presenting and analyzing responses to issues raised in the questionnaires. The hypotheses were tested using the regression analysis technique.
