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ABSTRACT
The role of public relations cannot be over emphasized. The objective of the study was to ascertain the role of public relations in an organization with a focus on the Nigeria police, zone five command Benin City. The theoretical framework is used in social exchange theory, the survey research method were adopted. The purposive sampling technique was further used while the sample size was 100 respondents. The findings of this research shows that the relationship of the Nigeria Police Force and external public is adverse and also the image of the Nigeria police force does not reflect the activities of public relations department in the Nigeria police force. The researcher thus recommended that, the management of the Nigeria Police Force should make the public aware of public relation through constant seminars, workshops and lectures for the workers and those that have stakes in the Nigeria Police Force. The study also recommends that the public relations department should be made an independent department and should be well equipped by the management with human and material resources. The management should also make budget allocation for public relations practices and those to be employed should be qualified professionals.
