ABSTRACT
This study examined the relationship between performance appraisal policies and employee turnover in the Nigerian banking industry, using Guaranty Trust Bank Plc as a case study. The population of the study includes all the branches in the South West Division of the bank which is made up of Edo, Ekiti, Kwara, Ondo, Ogun, Osun, and Oyo States. A sample size of one hundred and thirty (130) was drawn from all the branches and various teams within the region. The sampledpopulation includes the 172 full staff members in the region, and 18 ex-employees. Purposive and Convenient sampling techniques were used respectively to select the respondents while questionnaire was used to collect the data. Regression was used to analyze the data using Statistical Package for Social Sciences (SPSS)version 20.0 for Windows. The study found that improper execution of performance appraisal policies will result in employee turnover.A very strong andpositive relationship exists between performance appraisal and employee turnover, with R value of 0.999, adjusted R2 of 0.86 and F-ratio statistics at42.74. Thestudy concluded that the outcome of performance appraisal policies, using performance appraisal consistency, expectations and feedback, affects employee turnover in the Bank. Aconscious effort towards animproved and fair performance appraisal system is required.
Keywords: Performance Appraisal, employee turnover, policy, expectation, consistency and feedback.
