Getting More

You're always negotiating. Whether making a business deal, talking to friends, booking a holiday or even driving a car, negotiation is going on: it's the basic form of all human interaction. And most of us are terrible at it. Experts tell us to negotiate as if we live in a rational world. But people can be angry, fearful and irrational. To achieve your goals you have to be able to deal with the unpredictable. In Getting More, negotiation expert Stuart Diamond reveals the real secrets behind getting more in any negotiation - whatever 'more' means to you. Getting More is accessible, jargon-free, innovative . . . and it works. Stuart Diamond is the world's leading negotiator. He runs the most popular course at Wharton Business School, advises companies and governments on conflict resolution, and is the man who settled the Hollywood Writers' Strike.