EMPLOYEES’ PARTICIPATION IN DECISION MAKING ON ORGANISATIONAL PRODUCTIVITY

ABSTRACT

The purpose of this study was to investigate the impact of employees’ participation in decision making on organisational performance. The study adopted a survey research instrument through the administration of questionnaires to one hundred (100) employees of Precious Palm Royal Hotel in Benin City, Edo State, out of which same number (100) was retrieved and subsequently analyzed. Descriptive statistics, Pearson Matrix correlation and regression analysis was used to analyze the data retrieved from respondents. The empirical results showed that employees’ consultation does not have a significant relationship with organisational performance, while employees’ delegation, joint decision making and collective bargaining have a significant relationship and organisational performance, and leadership style was found to have a moderating effect on the relationship between employee participation in decision making and organisational performance. The study therefore recommended that: firms should operate in such a way that their operations allow for the free flow of decision making within their organisation and allows for full participation of their employees to participate and create efficiency in the organisational decision making process; firms should implement more mechanisms to encourage their employees to come up with better innovative ways of achieving and promoting organisational performance; and every company develop a clear understanding and concept of the concept of participatory decision making in order to avoid conflicts of interest between employees and employers.