ABSTRACT

This study reviewed the impact of electronic banking systems on the performance of Nigerian banks over the  period  of 11 years (2013 – 2023).  The objective of the study is to measure the impact of the effect of mobile banking, online banking, point of sales banking and Unstructured Supplementary Service Data (USSD) transactions on the performance of banks in Nigeria. Secondary data was gathered across board and the research design used in this study is the ex-post facto. The study tested for stationarity of variables (unit root) was carried out, covariance analysis was used to examine the relationship between the dependent and independent variables, then the Ordinary Least Square (OLS) regression analysis was done to test the hypotheses. The analysis of the data revealed that all the forms of electronic payment systems (independent variables)  have significantly contributed  towards  the performance of Nigerian banks. The study concluded that mobile banking service, online banking, Point of Sale (POS) and Unstructured Supplementary Service Data (USSD) transactions all have significant effect on firm financial performance and therefore recommends that since there exist a positive relationship between mobile banking services and banks performance, banks shovels ensure they put in more efforts to get customers to user the mobile services, management should see to it that more online banking services are encouraged for their customers, POS outlets are encouraged and business are encouraged to use more of the POS services and finally  firms should ensure that this services is encouraged for customers who cannot access the other electronic services there should be an improvement in the management of these external debt borrowings towards sustainable growth.