EFFECTS OF SELECTION PROCESS ON ORGANIZATIONAL PERFORMANCE

ABSTRACT

The paper examines the effects of selection processes on organizational performance using Benson Idahosa University, Benin City. The objectives of the study were to examine the effects of selection interviews, employment tests, background checks medical evaluation and check of referees on organizational performance. In this research work, descriptive survey was used to accurately portray the different selection processes used in employing staffs in Benson Idahosa University, Benin City, and their effects on organizational performance. Consequently, 280 questionnaires were distributed to the staffs of BIU. We employed descriptive statistics and chi-square to analyze the data obtained. It was found from the study that selection interview is very important before selecting staff and it has a positive effect on organizational performance. It was also discovered from the study that well prepared employment tests enable an organization to select employees that perform well on the job. It was also shown from the study that background checks, medical evaluation and check of referees are mandatory in the selection of staffs in an organization. It also was shown that background check has enhanced the efficiency in organizations. According to this study, the different selection processes have been shown to have positive effects on overall organizational performance. The study also found that poor recruitment is caused by poor selection processes and poorly strategized selection affects organizational performance. It is therefore recommended that human resource managers should design, formulate and implement strict selection strategies in order to enhance the attainment of overall organizational goals with a view of getting the best performance from the organizational workers. Human resource managers should implement the use of selection interviews, employment tests, medical evaluation, and background checks of employees before they hold a specified position in order to evaluate their performance and therefore positively affect organizational performance.