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ABSTRACT
With the advent of GSM, the rates, rigors and risks of travelling have been greatly reduced, the ease and speed of business transactions have been raised to an unprecedented level and lives have been saved at the nick of time in times of emergency or disaster. Base Transceiver Stations are sited in close proximity to inhabited areas, because, the farther, the equipment is located away from the users, the poorer will be the quality of communication. Phone calls signals pass from one cell to another through an underground fibre optic cable or via a "point-to-point" fixed microwave beam, which require a direct line of sight. In order to make it possible for the customer on the move to continuously make or receive a call, the cells must necessarily overlap. The scope of this research study focused on Benin City as a result of the current activities of telecom companies in the state, and has Ikpoba Okha LGA as its study area which covers a total area of 862 square kilometres in other to produce a substantial result based on the research objectives. A total of 122 questionnaires were distributed by the researcher of which only 97 responded and this was the number analysed.
