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ABSTRACT
This study was aimed at finding out effective communication as a tool for achieving organizational goal and objectives. This study reviewed works of several authors. To guide the study, four research questions were raised.
The sample size for the study is one hundred and thirty-three (133) staff in NTA. The Census sampling techniques was used to select the sample size. A questionnaire titled “effective communication as a tool for achieving organizational goal and objectives” was used for data collection. Data from the questionnaire were analysed using percentage, mean and standard deviation.
The findings from the study revealed that effective communication encourages employees to improve their work environment through positive contributions. It was also seen that asking for clarity in communication and timely information about changes affect work are meaningful to labour productivity. It was seen that Lack of transparency and trust affect is one of the communication barriers in an organization. It was recommended that All cadres of staff should be involved in decisions and issues that affect their performance, for it will lead to organisational development and positive. Every organization endeavours to make effective communication an essential integral; part in effect management strategies to help minimize organizational conflict, less misunderstanding, improving information management and cordial relationship between management and workforce.
