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ABSTACT
The research explores the impact of digital technology on productivity within the Edo State civil and public service, focusing on the adoption of advanced technologies such as digital tools, Artificial Intelligence (AI), and digital transformation strategies. As digitalization becomes a pivotal factor in public service reform globally, the Edo State Government has embraced technology to streamline processes, improve service delivery, and foster transparency. The study examines the integration of digital platforms like the Edogov ERP system, the use of biometric systems for personnel management, and other digital initiatives that have transformed Edo State into a leader in e-governance within Nigeria.
