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ABSTRACT
This study investigated the effect of digital technologies on tax practices in Benin city, Edo state in Benin City, Edo State. Data were primarily sourced through the online administration of questionnaires of which 100 (hundred) was retrieved and used for the analysis. The descriptive (frequency, mean and percentage) and inferential statistics (regression) were adopted for the study’s analysis. Specifically, the regression analysis revealed the following that: there is a significant relationship between E-filling systems and tax practices; there is a significant relationship between online tax payment and tax practices; there is a significant relationship between information technology and tax practices; there is a significant relationship between artificial intelligence and tax practices. Based on these findings, the following recommendations were made that: It is imperative for government, organizations to enlighten tax payers on the use of all electronic services and electronic platforms. Also, for an effective electronic tax system, security measures should be implemented in e-filing systems to protect taxpayer data and prevent fraud. There’s a need to explore the development and adoption of mobile apps for tax payment, examining their effectiveness in facilitating convenient and secure payments, which would as well enable transparency of the tax system. All stakeholders should explore the use of big data analytics in tax practices, including predictive modeling, data mining, and risk assessment to improve tax compliance and enforcement efforts Advanced tax management systems could also be utilized to reduce human error and ensure that an effective tax collection for tax payers. Stakeholders should explore how automation and artificial intelligence is transforming tax practices, compliance automation, fraud detection and the use of AI in tax preparation.
