DIGITAL BANKING AND PROFITABILITY OF DEPOSIT MONEY BANKS IN NIGERIA

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ABSTRACT

The research investigated how electronic banking impacts the profitability of deposit money banks in Nigeria. The banking sector faces a technology-driven innovation shift, altering operations from traditional to electronic methods. The study focused on internet, mobile, POS, and ATM banking channels' influence on deposit money banks' profitability. Conducted quantitatively, the research utilized regression analysis on 2008-2022 time series data sourced from Nigerian deposit money banks' annual reports. Electronic banking, including internet, mobile, POS, and ATM services, and profitability, measured by deposit money banks' profit margin, were analyzed using ordinary least square regression. Results showed a positive correlation between mobile banking and profitability, as well as between ATM usage and profitability. A significant relationship was found between POS transactions and profitability, while internet banking showed no significant impact on profitability. Overall, electronic banking positively affects the profitability of deposit money banks in Nigeria. Recommendations include expanding internet banking services and enhancing POS transactions. Keywords: Electronic Banking, Profitability, Banks, Deposit Money Banks, Nigeria.

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