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ABSTRACT
The increase in the number of students in Nigerian universities has posed great challenges for university administration. These challenges include delayed computation and issuance of transcripts. This delay is there because most Nigeria Universities still use manual methods in generating transcripts. This process no doubt is time-wasting, more prone to errors, bureaucratic and stressful. With the enormous challenges of this manual system, in some cases, the transcript has been wrongly computed, while quite a number of students have lost brilliant job opportunities and admissions due to the unnecessary delay associated with the manual process. Despite the fact that much research has been carried out to develop and deploy IT-based systems to curb these problems, it is still of concern to see that most universities in Nigeria still process transcripts manually. I observed that the major reason while most universities like University of Benin(UNIBEN) have not adopted most of these IT-based systems is that the departments have candid fear that if the processing of transcript is left for only the transcript officers to generate at a central point, data security may not be guaranteed. Because of this, some automated systems in other institutions still interact with the departments when requests for transcripts are made. This no doubt delays the response time to such requests. This research work is, therefore, proposing a hybridized-database web-based transcript processing system that generate transcript, verifies and approves electronically and also able to keep database at the departmental level for quick response to requests for verification from the transcript unit.
