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SUMMARY
To assess under what circumstances healthcare workers may be constrained from keeping the confidentiality promise is technically complex, politically uncertain and scientifically ill-defined to address multiple patients’ needs. This is because patients’ confidentiality provides diverse perspectives which are yet to meet thorough academic examination. This study has contributed largely to this on-going debate in how to keep patient confidentiality. The study concludes that reporting sensitive issues about patient actually help in enhancing confidentiality. Again, the study concludes based on the findings that social media does not help in keeping patient confidentiality promise and care should be taken in breaching the confidentiality promise as this impacts patient negatively. Overall, even though there is the need to keep the confidentiality promise, sensitive circumstances demand reporting the situation which may be beneficial to both the patient and others.