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ABSTRACT
Companies must carry out various businesses, one of that is by supervising each production process in order to produce quality products. Quality control is required within a company for minimize operational costs in products. Good quality control will assist in the fluency of the production process, so that the production activity will reach its target. Company will find means to implement a quality control system that is capable and reliable. One of the methods is using Statistical Process Control (SPC). The case studied in this project was the bottled drinking water product in Uniben bottled water Enterprise in Ekenhuwan Campus. The SPC used is the Control chart (p chart). Based on the analysis of control chart, it is indicated that the process is out of control. This can be seen in the control charts where there is the presence of outlier. In the month of May, there are six out of the bounds, In the month of June, there are eleven out of control, for Month of July, there are eleven out of bounds and nine out of bounds in the Month of August. Thus the Enterprise can take to minimize the occurrence of defects and improve quality of the production of the bottled water.
